Shipping policy

Shipping Policy

At Afloria, we aim to deliver your order as quickly and reliably as possible across South Africa.

Order Processing

  • Orders are processed within 1–2 working days
  • Orders are not processed on weekends or public holidays

Once your order has been processed, you will receive a confirmation update.

Delivery Timeframes

Estimated delivery times:

  • Across South Africa: 8-11 Working days

Please note that delivery times may vary depending on your location and courier operations.

Shipping Provider

We partner with Aramex to ensure safe and efficient delivery across South Africa.

You will receive tracking details once your order has been dispatched.

Shipping Costs

Shipping fees are calculated at checkout based on your location.

Any applicable delivery charges will be clearly displayed before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking link to monitor your delivery in real time.

Delays

While we aim to meet all estimated delivery times, delays may occasionally occur due to:

  • High order volumes
  • Courier delays
  • Public holidays or unforeseen circumstances

We appreciate your patience and understanding.

Incorrect Address

Please ensure your delivery details are correct at checkout.

Afloria cannot be held responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Lost or Damaged Parcels

If your order arrives damaged or has not arrived within the expected timeframe, please contact us and we will assist you as quickly as possible.

Contact

For any shipping-related queries, please contact us and we’ll be happy to help.